Home / Services / AI Chatbot Development
AI Chatbots & AI Agents

AI Chatbot Development for Websites and WhatsApp

We build chatbots that answer from your own approved information, such as price lists, policies, product details and FAQs, and hand the conversation to a person when they should. Available on your website, WhatsApp, or inside your app.

Signs you need a chatbot

If two or more of these sound like your business, there is usually a quick win.

Same questions all day

Price, timings, location, availability, order status: your staff answers them again and again.

Enquiries after hours

Leads message at night or on weekends and have moved on by the time you reply.

Leads without details

People say "interested" but you have to chase them for basic requirements.

Staff can't find answers

New employees keep asking seniors where a policy, rate or process is written down.

Chatbots and assistants we build

Every bot is grounded in your content and has a clear hand-off to a human.

Website AI chatbot

Answers visitor questions from your website, brochures and FAQs, and collects enquiry details into your inbox or CRM.

  • Trained on your approved content
  • Lead capture built in
  • Hands off to WhatsApp or a person

WhatsApp chatbot

Built on the official WhatsApp Business API: instant replies, menus, order or booking status, and smooth transfer to your team.

  • Official WhatsApp Business API
  • English, Hindi and Arabic flows
  • Broadcast and reminder templates

Lead qualification bot

Asks the right questions, like budget, location, timeline and requirement, so your sales team only calls qualified leads.

  • Custom questions per service
  • Scores and tags each lead
  • Pushes to CRM or Sheets

Internal knowledge assistant

Staff ask questions in plain language and get answers from your SOPs, policies and documents, with links to the source.

  • Answers cite the document
  • Respects user permissions
  • Works in Slack, Teams or web

AI agents for defined tasks

When a bot needs to act, such as checking an order, booking a slot or creating a ticket, we connect it to your systems with strict permissions.

  • Only the actions you approve
  • Confirmation before changes
  • Full activity log

Rule-based bots, when enough

If your questions are few and fixed, a simple menu bot is cheaper and more predictable. We will tell you when that is the better choice.

  • Lower running cost
  • Fully predictable answers
  • Upgrade to AI later

AI models we work with

We pick the model per use case, based on accuracy, cost, speed and where your data is allowed to go. Not every project needs every provider, and some need no large language model at all.

OpenAIGPT models, ChatGPT API
AnthropicClaude API
GoogleGemini API
Your stackEmbeddings, vector search, OCR

Your data stays in systems you control. We use provider settings that keep business data out of model training, and we keep API keys on your servers, not inside the mobile app or browser.

โ€œThe solution has significantly improved our customer communication by automating responses and ensuring faster interaction with users.โ€

Mohit Fuke, on the WhatsApp chatbot AppVeda built for his business using the WhatsApp Business API

How a project runs

Small first release, measured, then expanded. No big-bang rollouts.

Discover

A 30-minute call to map the process, who touches it and where time is lost.

Design

We propose the smallest useful solution, with a fixed scope and clear success measure.

Build

Working software in short cycles. You see progress every week, not at the end.

Integrate

Connect it to the tools and data you already use. Train your team on it.

Improve

Review real usage, fix what is slow or wrong, then automate the next step.

Proof from our own work

AI Bae conversational AI app screens
Real project

AI Bae: AI chat app on the App Store

AI Bae is our own conversational AI app, live on the Apple App Store. It handles open-ended conversation with memory of user preferences, running on a large language model through a secure backend. The same architecture of prompt design, safety filters, conversation memory and server-side API keys is what we use for business chatbots.

See the app โ†’

Frequently asked questions

What is the difference between an AI chatbot and a normal chatbot?

A normal (rule-based) chatbot follows fixed menus and keywords. An AI chatbot understands free-text questions and answers from your approved content. Rule-based bots are cheaper and fully predictable; AI bots handle more variety. Many of our bots combine both.

Can the chatbot answer from my own documents and price list?

Yes. We use retrieval (RAG): the bot searches your approved documents and answers only from them. If the answer is not there, it says so and offers to connect a person.

Do you build WhatsApp chatbots on the official API?

Yes. We build on the official WhatsApp Business API, which is required for automated replies at scale, and help with number setup and message template approval.

Will the chatbot make up answers?

We limit it to your content, add instructions to refuse when unsure, and test it with your real customer questions before launch. Conversations are logged so you can review and improve answers.

What is an AI agent, and do I need one?

An AI agent can take actions, such as checking an order or booking an appointment, not just answer questions. You only need one if a task requires actions in your systems; we add those with tight permissions and confirmations.

How much does a chatbot cost to run?

Running cost depends on message volume and the AI model used. WhatsApp also charges per conversation. We estimate monthly running cost upfront so there are no surprises.

Tell us what you want to improve

Answer four short questions. We reply on WhatsApp or email, usually the same working day, with honest feedback on whether AI or automation is the right fit.

  • Free 30-minute consultation call
  • No sales pressure, no long forms
  • We tell you if a simpler, non-AI fix will do
2. What do you need?
3. Where is your business?

Submitting opens WhatsApp with your answers so you can send them to our team.

Related solutions

Most projects combine two or three of these.